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how to avoid unauthorized pharmaceutical suppliers

How to Identify and Avoid Unauthorized Pharmaceutical Suppliers – 5 Effective Tips

Providing high-quality pharmaceuticals and effective treatments to every patient is one of the topmost priorities of healthcare entities across the globe. Partnering with reliable and authorized pharmaceutical suppliers is a necessary measure to achieve this goal. However, the market is not immune to unauthorized pharmaceutical suppliers, who may offer counterfeit, substandard, or even dangerous products. Therefore, procurement teams and healthcare providers need to be cautious and vigilant when choosing a pharmaceutical supplier to avoid unauthorized distributors dealing in substandard products.

Procurement managers of healthcare organizations work round the clock to ensure the safest and best quality medicines for all their patients. In times of high demand, tools like a supplier verification checklist can assist your procurement teams in efficiently vetting pharmaceutical suppliers within stipulated timelines. Similarly, you must remember certain tips to identify and avoid unauthorized pharmaceutical suppliers to protect the health and well-being of patients.

In this blog post, we shall cover 5 effective ways to identify unreliable pharmaceutical suppliers to help you procure high-quality medicines even in critical scenarios like public health emergencies or named patient imports.

1.      Research and Due Diligence

Before engaging with any pharmaceutical supplier, it is vital to conduct thorough due diligence. The first step is to refer reputable sources that maintain lists of authorized pharmaceutical suppliers or distributors, such as the World Health Organization (WHO), your local health authority, or professional associations related to pharmacy and medicine. Make sure to conduct the following checks:

  1. Verify the supplier’s credentials: Authorized suppliers are usually licensed and registered with the appropriate regulatory bodies of their country or region. By confirming their registration status, you can avoid unauthorized pharmaceutical suppliers.
  2. Look for a physical address: Authorized suppliers usually have a legitimate physical address and facilities. Be wary if the supplier only provides a P.O. Box or no address at all.
  3. Investigate their history: Research the supplier’s history, including any past legal issues or recalls associated with their products.
  4. Seek recommendations: Consult with healthcare professionals, pharmacists, or colleagues in the industry for recommendations on reputable suppliers.

2. Verify the Product Authenticity

Unauthorized suppliers may offer counterfeit, substandard, or expired pharmaceutical products that can pose serious health risks. Ensure to conduct the following checks on each batch of medicine that you receive:

  1. Check the product labeling: High-quality pharmaceutical products are usually well-labeled with accurate information, including the brand name, generic name, dosage, expiration date, and lot number. Ensure that the label carries this information and looks professional and unaltered.
  2. Cross-reference with official databases: Many regulatory agencies maintain databases of authorized pharmaceutical products. Verify the product’s details against these databases.
  3. Inspect the packaging: Be wary of any signs of tampering, unusual or damaged packaging, or unfamiliar logos and markings.
  4. Be cautious of significant price discrepancies: If a supplier is offering products at significantly lower prices than the market average, it may be a red flag.

For more details on how to identify substandard or counterfeit drugs, check our in-depth blog post.

3. Request Documentation

Authorized pharmaceutical suppliers should be able to provide comprehensive documentation for their products, including Certificates of Analysis (CoA) and  Good Manufacturing Practice (GMP), GDP and ISO certificates. Request these documents and scrutinize them for authenticity and consistency.

  1. CoA: A CoA includes information about the composition, quality, and safety of a product. Verify that the CoA matches the product in question and is issued by a reputable laboratory.
  2. GMP certificate: A GMP certificate attests to the manufacturer’s compliance with Good Manufacturing Practices, ensuring that the product was produced under strict quality control standards.

4. Beware of Unusual Payment Methods

Unauthorized suppliers may try to avoid traditional payment methods, such as credit cards or established payment platforms. Instead, they may request payment through unconventional means, such as cryptocurrency or wire transfers. Be cautious if the supplier is reluctant to accept standard payment methods, as this could indicate suspicious activity.

5. Report Suspicious Activity

If you come across a supplier whose credentials or practices raise suspicions, report it to the appropriate authorities and regulatory agencies. If the supplier in question is involved in one or more types of falsification of medicines, namely counterfeiting, tampering, theft, or illegal diversion, your report could help protect others from potential harm and financial losses.


Healthcare providers must identify and avoid unauthorized pharmaceutical suppliers to ensure the safety and efficacy of the medicines being used by their patients. Therefore, procurement teams must be familiar with the latest regulatory standards and certifications to assess their pharmaceutical suppliers. Furthermore, including the above measures in your supplier vetting checklist and constantly monitoring the procured medicines can help you protect your patients from substandard or counterfeit drugs.

At Eudaico, we deliver high-quality pharmaceuticals to all our customers through a robust supply chain and a trusted network of accredited manufacturers. Furthermore, we abide by global standards for pharmaceutical supply chain management to protect your patients from substandard or falsified medical goods. To order high-quality medicines at cost-effective prices for your pharmaceutical needs, contact us today!

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